Request deletion
- Email support@ecomseller.co from the workspace owner’s registered email.
- Use the subject “EcomSeller data deletion request” and include your workspace or business name.
- Specify whether you want to remove a connection, selected records, or the entire account. Do not send passwords or API keys.
- We verify your authority and confirm the request scope and outcome.
Records covered
Depending on your request, deletion covers account and workspace records, integration credentials, supplier imports, research observations, uploaded documents, notes, and related workflow records controlled by EcomSeller. Identify any third-party integrations you previously enabled so provider-side obligations can be assessed.
Amazon Information
Amazon’s policy requires deletion of Amazon Information within 30 days after authorization is revoked, access is terminated, authorization otherwise ends, or Amazon directs deletion, subject to applicable legal exceptions. A verified request to delete your account also initiates the relevant deletion process. Revocation does not require an additional email to establish the applicable deletion obligation.
Amazon SP-API access is currently pending approval. If you have an established authorization, revoke it in the Manage Your Apps area of Seller Central to stop further API access.
Retention and backups
Any retention exception must be tied to an applicable legal requirement and restricted to that purpose. A general preference to retain records for analytics or future research is not a reason to keep Amazon Information after authorization ends. Deletion handling must include relevant live records and backups; support can confirm the scope, completion, and any legally required retention for your request.
Status
Contact support@ecomseller.co for deletion status, confirmation, or help identifying your workspace.